It is time to reframe mediation. I believe there is an opportunity to reframe mediation from a remedial intervention to one that is both creative and strategic. My hypothesis is that those organisations who master #mediatingthefuture are set to thrive.
Leaders who feel they must come up with the perfect plan endure huge pressure. In playing the role of the heroic leader they become the organisational bottle neck. In telling everyone that they know the way forward; they disempower everyone around them. This mind set is the main obstacle to agility.
Running the business is grounded in the here and now. It depends on data from the past. And it can be a relatively comfortable space because it deals with known facts. In contrast, changing the business is about the world outside the organisation and about the future. And the world outside is much bigger and more complex than the organisation – to the extent that it is essentially unknowable.
When there are pressing challenges – there can be a tendency to forget about purpose. The survival instinct narrows the mind and the focus of attention. Sometimes we may regard it as a positive. But in narrowing the mind we risk eliminating a lot of useful data and therefore being blind to many of the options and opportunities presented by an immediate challenge.
Each of these has its place and can heighten our understanding of what is really going on – but without the critical 4th mechanism of acting from shared awareness – the difficult problems as exemplified by housing, health and climate change will persist. That shared awareness must extend to cultural awareness.