They note that by practicing dialogue skills in their other day-to-day work, they amplify their service and impact. They observe that their self-awareness is sharper and that their capacity to be effective in complex situations is enhanced.
Posts Categorized: Agility
Craft goals in the language and worldview of the prevailing culture while enabling people to make sense of those goals in their own terms. This is the work of the bi-culturalist.
Controlled and linear organisational learning may have worked in less turbulent times. A learning culture that is fit-for-purpose in today’s world requires learning to emerge in real time. Tune into what is happening at the periphery of our organisation. The ripe issues are more likely to emerge there.
Creating a reflective space through emergent dialogue brings a richer set of perspectives to the surface. This enables agility; valuable in turbulent times. A valuable reflective practice is After Action Reviews. They are used by the military and many police forces around the world to learn from serious incidents.
The visioning process is a process of participative inquiry. It requires convening meetings where people can talk about their dreams and fears for the future. It requires accessing people deep desire for connection to each other and to a bigger purpose.
In times of crisis you need to be able to make decisions based on what it right and not on what is most comfortable. When you are really scared – what have you got to hang on to? The only thing is to hang on to is – what is the right thing to do? Because nothing else can be trusted as real.