Posts Categorized: Conversational Intelligence

Discipline #4 of 5 – Team Learning The fundamental characteristic of the unaligned team is wasted energy. And unless teams can learn, the organisation cannot learn. When teams are aligned and learning they produce extraordinary results. And individuals in the team grow more rapidly than they could ever otherwise do. The discipline of team learning

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The visioning process is a process of participative inquiry. It requires convening meetings where people can talk about their dreams and fears for the future. It requires accessing people deep desire for connection to each other and to a bigger purpose.

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Organisations can create a culture of personal mastery by making it safe for their people to have an alternative vision, where commitment to embracing truth and reality is the norm and where challenging the status quo is expected.

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Organisations are only just beginning to recognise that innovation and collaboration flourish in conflict and that the win-lose belief system in adversarial cultures that seeks to dampen and control diversity is not fit-for-purpose in a rapidly changing world.

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Great organisational cultures have the aptitude to integrate conflict and collaboration. Both are needed together. Collaboration without conflict leads to conformity and a lack of creativity. Conflict without collaboration leads to disrespect and alienation.

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Strategy #8 Walking the Talk

The conflict coach doesn’t just enable disputants to settle their issues, rather the conflict coach supports the organisation so that it learns from its conflicts and so that the organisational culture becomes more effective in resolving similar disputes in the future.

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